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Your Complete Guide to E28A Visa & Business Setup

Ready to establish your business in Bali? The Investor KITAS (E28A) is the most popular visa for foreign entrepreneurs wanting to legally live, work, and operate a business in Indonesia. Bali Business Builders provides complete end-to-end service—from PT PMA company formation to KITAS approval—so you can focus on building your dream business in paradise.

Processing Time: 14-20 working days after payment | Validity: 2 years, extendable to 8 years | Success Rate: 99.8% approval

What is an Investor KITAS (E28A)?

The Investor KITAS, officially known as the E28A General Investment KITAS, is a long-term residence permit designed for foreign investors who establish or invest in Indonesian companies. This is the primary visa pathway for entrepreneurs wanting to start and operate a legitimate business in Bali or anywhere in Indonesia.

Key Benefits:

2-Year Validity: Live in Indonesia for 2 years with unlimited entry/exit

Work Authorization: Legally work as director in your own company

Extendable: Renewable up to 3 times (total 8 years possible)

Multiple Re-Entry: Travel in and out of Indonesia freely

Business Operations: Hire employees, open bank accounts, sign contracts

Family Inclusion: Spouse and children can obtain dependent visas

Path to Permanent Residency: Eligible for KITAP after extensions

Tax Resident Status: Access to double taxation treaties

 

Who Should Apply for an Investor KITAS Bali?

The Investor KITAS is perfect for:

  • Entrepreneurs wanting to establish a business in Bali (restaurants, cafes, retail, services)
  • Online Business Owners relocating their digital business to Indonesia
  • Consultants & Freelancers wanting to operate legally with their own company
  • Investors putting capital into Indonesian businesses
  • Co-Working Space Owners and hospitality entrepreneurs
  • Real Estate Developers and property investors (with proper structure)
  • Foreign Companies expanding operations to Indonesia
  • Digital Nomads wanting long-term legal residence with business flexibility


Important:
Unlike tourist visas, the Investor KITAS allows you to legally conduct business activities, earn income, hire staff, and build a real company in Indonesia.

 

Complete Investor KITAS Bali Package – What’s Included

Our all-inclusive Investor KITAS package handles everything from company formation to visa approval. You don’t need to worry about navigating Indonesian bureaucracy—we do it all for you.

Company Formation Services (PT PMA)

  1. Business structure consultation and planning
  2. Company name reservation and approval
  3. Deed of Establishment (Akta Pendirian) via notary
  4. Ministry of Law & Human Rights approval (SK Kemenkumham)
  5. NIB – Business Registration Number (Nomor Induk Berusaha)
  6. NPWP – Company Tax Identification Number
  7. OSS Business License through Online Single Submission system
  8. Company bank account setup assistance
  9. Shareholder and director documentation
  10. Company stamp and official letterhead

 

E28A Investor KITAS Processing

  • Complete visa application preparation
  • Document collection and verification
  • Online e-Visa portal submission
  • Government liaison and follow-up
  • Immigration office coordination
  • Multiple re-entry permit (MERP/KITAP)
  • Biometric registration assistance (only required on KITAS renewals, not on the original/first processing)

 

Ongoing Support & Compliance

✓ Company tax filing assistance (at request, extra fee)

✓ Investment reporting to LKPM

✓ KITAS renewal reminders (before expiration)

✓ Immigration compliance guidance

✓ WhatsApp support throughout the process

✓ Free airport pickup upon arrival

Timeline: 4-6 weeks total (1-2 weeks company formation + 1-2 weeks licensing + 14-20 days KITAS processing)

Investor KITAS Requirements – Documents You Need

To apply for your Investor KITAS Bali, we’ll need the following documents from you. Don’t worry—we guide you through every step and help prepare everything correctly.

Company Documents (We Handle These):

  • Deed of Establishment + SK – Notarized company formation documents and Ministry approval
  • NPWP PT – Company Tax Identification Number
  • NIB – Business Registration Number from OSS system
  • OSS Business License – Official business operating license
  • Evidence of Share Ownership – Proof of at least Rp 10,000,000,000 (10 billion IDR) capital in the company
  • Company Bank Account Statements – Last 2 months of company current account

 

Personal Documents (You Provide):

  • Valid Passport – Color copy of data page, must be valid for at least 18 months
  • Passport Front Cover – Color copy of the passport front cover
  • Personal Address- Your address in Indonesia/Bali
  • Personal Bank Statement – Minimum balance of $2,000 USD (or equivalent) showing last 3 months of transactions
  • Travel Itinerary – Proof of intended travel dates or flight booking
  • Passport Photos – Recent color photos (specific dimensions will be provided)
  • Curriculum Vitae (CV) – Professional background and experience

 

Financial Requirements:

  • Minimum Investment: 10 billion IDR (~$640,000 USD) paid-up capital in your PT PMA
  • Personal Bank Balance: Minimum $2,000 USD maintained for 3 months
  • Company Bank Account: Active account with recent transactions

⚠️ Important Notes:

  • All documents must be in English or Indonesian (we handle translations)
  • Passport must have at least 18 months validity for KITAS processing
  • Processing begins after payment received and complete documents submitted
  • Processing Time: 6-8 working days after all requirements met to Kitas completion
  • Application must be submitted offshore (outside Indonesia)

 

How the Investor KITAS Process Works

We’ve streamlined the entire process into 5 simple steps. You stay informed throughout, but we handle all the complex government procedures.

Step 1: Free Consultation & Planning (1-2 Days)

We discuss your business goals, assess your eligibility, and create a customized plan. You’ll receive:

  • Clear timeline expectations
  • Transparent pricing breakdown
  • Document checklist
  • Business structure recommendations

Step 2: PT PMA Company Formation (2-3 Weeks)

We establish your Indonesian company with proper foreign investment structure:

  • Company name registration
  • Notarized Deed of Establishment
  • Ministry of Law approval (SK)
  • Company Tax ID (NPWP)
  • Shareholder agreements

Step 3: Business Licensing (7-10 Days, Parallel Process)

While company formation proceeds, we obtain all necessary licenses:

  • NIB (Business Registration Number)
  • OSS business licenses
  • Bank account setup (extra fee, upon request)
  • Investment registration with LKPM

Step 4: Investor KITAS Application (6-8 Working Days)

Once your company is established, we submit your KITAS application:

  • Document preparation and verification
  • Online e-Visa portal submission
  • Ministry of Law & Human Rights processing
  • KITAS approval notification
  • Entry visa issuance

Step 5: Arrival & KITAS Card Collection (Upon Arrival)

When you arrive in Indonesia with your approved visa:

  • Free airport pickup (included in service)
  • Welcome orientation and local assistance

 

Total Timeline: 2-4 weeks from start to KITAS approval

 

Why Choose Bali Business Builders for Your Investor KITAS

Since 2021, we’ve specialized in providing premium Bali visa services and business setup solutions for expats and entrepreneurs. Here’s why clients trust us with their Investor KITAS:

✓ Fast Processing: Average 14-20 working days for KITAS after company formation

✓ 99.8% Success Rate: Proven track record with hundreds of successful applications

✓ All Online Processing: Handle everything through Indonesia’s e-Visa system

✓ No Immigration Office Hassle: We manage appointments and documentation—you only visit once for biometrics

✓ WhatsApp Support: Direct communication throughout the entire process

✓ Transparent Pricing: Clear quotes upfront, no hidden fees or surprise costs

✓ Expert Consultation: Free initial assessment to determine the right visa for your situation

✓ Complete Service: From visa to company formation to ongoing compliance—we do it all

✓ Regular & Expedited Options: Standard and rush processing available

✓ Extensions Anytime: Process renewals at any point during your stay

✓ Free Airport Pickup: Included with all offshore visa applications

✓ Local Expertise: Based in Bali with deep government connections since 2021

✓ English-Speaking Team: Clear communication, no language barriers

✓ Ongoing Support: We’re here for renewals, tax filing, and any questions

What Our Clients Say

“We have been using Martina and her team at Business Builders for nearly a year now. We would never use anyone else. Her fast professionalism is always at 100%. From completing all of our visas required for moving to Bali and opening our business to always answering all of our questions straight away. Nothing was ever a fuss at all. We highly recommend Martina and her team.”

– Mel Sanders, Investor KITAS & Business Setup Client

“Bali Business Builders is reliable, helpful, and knowledgeable. They have helped us with all visas including Kitas and legal assistance.”

– Tania, Multiple Visa Services Client

“Very glad that we meet the team from Bali Business Builders. They work fast and did a very good job in helping us starting our business.”

– Hendrikus Gregory, Company Formation Client

⭐ 4.9/5 Stars | 50+ Five-Star Reviews on Google & Trustpilot

Read More Reviews on Google | Trustpilot Reviews

 

Investor Kitas FAQ

How much does an Investor KITAS cost in Bali?

The total investment for an Investor KITAS includes two main components: (1) PT PMA company formation and licensing (typically 50-80 million IDR depending on complexity), and (2) KITAS visa processing fees (approximately 20-30 million IDR for 2 years). The minimum capital requirement is 10 billion IDR, but this stays in your company—it’s not a fee. Contact us for a detailed, transparent quote based on your specific business type and needs.

No. You cannot legally work or conduct business in Indonesia until your KITAS is approved and you have entered the country with your visa. The Investor KITAS must be applied for offshore (outside Indonesia), and you’ll need to wait for approval before starting operations. However, we can establish your company and obtain licenses while you’re abroad, so everything is ready when you arrive with your approved KITAS.

The minimum paid-up capital requirement is 10 billion IDR (approximately $640,000 USD) in your PT PMA company. This capital must be evidenced through share ownership documentation and registered with the Indonesia Investment Coordinating Board (LKPM). The capital stays in your company’s bank account and is used for business operations—it’s not a fee paid to the government. Some flexibility exists depending on your business sector and location.

Yes! Once you have your Investor KITAS, your spouse and dependent children can apply for Family/Spouse KITAS (E31B). These dependent visas allow your family to live with you in Indonesia for the same duration as your visa (renewable annually). We handle all family visa applications as part of our complete service. Your spouse will also be able to open bank accounts and enjoy most benefits of Indonesian residency.

Your Investor KITAS can be extended up to 3 times, giving you a total of 8 years of residence in Indonesia (2 years initial + 2 years + 2 years + 2 years). You must begin the renewal process at least 3 months before expiration. After holding KITAS for several renewal cycles, you become eligible to apply for KITAP (permanent residence permit), which gives you an Indonesian ID card and allows indefinite stay without renewals. We send you renewal reminders and handle the entire extension process.

Ready to Start Your Business in Bali?

Don’t let visa complexity hold you back from your entrepreneurial dreams. With Bali Business Builders, getting your Investor KITAS is straightforward, transparent, and stress-free. We’ve helped hundreds of entrepreneurs successfully establish their businesses in Bali—let us help you too.

Get Started in 3 Easy Steps:

Step 1: Book your free consultation via WhatsApp or email
Step 2: Receive your customized plan and transparent pricing
Step 3: We handle everything while you prepare for your Bali adventure

 

Contact Us Today

  • 📞 WhatsApp: +62 878-4217-3344- Fast response within 24 hours
  • 📧 Email: [email protected]
  • 📍 Office: Bali, Indonesia
  • ⏰ Hours: Monday – Friday, 9:00 AM – 5:00 PM 

Additional Resources


Legal Disclaimer: Processing times are estimates based on typical government processing speeds. Actual times may vary due to factors outside our control, including Indonesian government online system availability and application volume. While we maintain a 99.8% success rate, final visa approval is at the sole discretion of Indonesian immigration authorities.